All products from Manatomy will be shipped via Australia Post. You will be provided the tracking information from the relevant services as soon as your package is shipped.
Frequently Asked Questions
My item is taking longer than expected?
Items can be tracked via the Australia Post tracking search, link below. If a significant time has passed and your item is showing delivered / has no recent transport updates, please refer the below FAQ’s for common queries.
https://auspost.com.au/mypost/track/search
My item is lost in transit / stolen.
If you believe your item is lost in transit or has been left in an unsecured location. We are happy to lodge the enquiry with Australia Post. Please email support@manatomy.com.au
To assist, please provide;
- Name / Order Number
- Delivery address
- Any supporting information e.g: secured unit complex, Item left in unsecured location etc
My delivery address has been incorrectly entered
For address amendments before the item is in transit. Please email support@manatomy.com.au
If the item is already in transit, please visit the Australia Post help page to alter your preferred delivery method. Australia post will advise of possible solutions in accordance with their policy: https://auspost.com.au/help-and-support